Refund Policy
Refund Policy
At Thenextbookai.online, we are committed to delivering high-quality digital learning experiences. However, we understand that certain situations may require a refund. Please review our Refund Policy below for clarity on eligibility and process.
1. Eligibility for Refunds
- Refunds are applicable only if you have not accessed more than 20% of the course content.
- You must submit your refund request within 7 days from the date of purchase.
- Courses that have been significantly consumed or completed are not eligible for refunds.
2. Non-Refundable Items
- Digital downloads (templates, plugins, resources, etc.) are strictly non-refundable.
- Purchases made under discounts, deals, or special offers may not qualify unless explicitly mentioned.
3. How to Request a Refund
To request a refund, please email our support team with your order details. If approved, your refund will be initiated to the original payment method within 7–10 business days.
4. Course Substitutions
If you are not eligible for a refund but are unhappy with your purchase, you may opt for a course substitution within 7 days. You can switch to another course of equal or lesser value.
5. Changes to This Policy
We may update or revise this Refund Policy at any time. Any updates will be posted here with a revised effective date.
6. Contact Us
For any questions or support regarding this Refund Policy, contact us at:
info@thenextbookai.online